Trends in Communication

Engle Martin & Associates is an independent adjusting firm providing claims services to the insurance industry. In this interview with Claims Journal, Susan Froman, Engle Martin’s Director of Sales, discusses the growth of the company and providing service to their clients when they need it most.

Too often agency principals find themselves facing a forced sale as a result of not having a proper perpetuation plan. In this podcast, MarshBerry president John Wepler discusses the many difficult and “uncomfortable” decisions required of an owner seeking to properly–and profitably–perpetuate the firm. Listen to this frank conversation as John offers some good news: [...]

Moving companies face a number of exposures in their daily operations, including workers compensation, cargo, fleet and general liability. Priority Moving in San Diego, Calif. is no exception. A Wheaton Van Lines agent, Priority Moving has created a series of internal procedures, reinforced by a strong employee screening process and training program. Analytics software [...]

Stroz Friedberg is a consulting firm that does computer forensics, mobile phone forensics, electronic discovery and cyber crime response, operating at the intersection of law, technology and behavioral sciences. David Garrett, managing director of Stroz Friedberg’s San Francisco office, explains why clients may or may not have cyber risk insurance, whether those that have the [...]

Japanese insurance agents learned about best practices from U.S. agencies on a recent East Coast tour. Peter van Aartrijk, of Aartrijk Branding Group, and Sue Noda, of the Independent Insurance Agents & Brokers of Japan, discuss the visit and what it’s like to be an independent agent in Japan.

Mike Pickens, Arkansas commissioner of insurance and outgoing NAIC president, reviews the