Al Diamond is one of the country's best known and respected agency management consultants. His firm, Agency Consulting Group, Inc.
, is based in Cherry Hill, New Jersey. He deals with agencies across the country on issues ranging from operations to mergers to sales and compensation. He is also a Best Practices instructor for the Independent Insurance Agents & Brokers of America and author of the newsletter, Pipeline. In this full video interview with Insurance Journal’s Andrew Simpson, Diamond discusses compensation, motivation, mergers, client retention, even how to hire an agency consultant.