Managing an Agency in a Troubled Economy, Priority No. 3: Operational Efficiency
Managing an agency in today’s economy and soft market forces agents to set priorities. Juan Andrade, executive vice-president for sales and distribution at The Hartford, says the priority after customer retention and sales growth is operational efficiency. This is part 3 of a 3 part series with Andrade.
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June 15, 2009 at 6:15 am