Soft Market Success
To be successful in a soft market, carriers, wholesale brokers and retail agents must enhance their focus on customer service, says Michael Miller, president and chief operating officer of Scottsdale Insurance Co. In this interview with Insurance Journal’s Andrea Wells at the recent NAPSLO Annual Convention in San Diego, Miller says service and speed top the list as key criteria for winning in today’s challenging market; a soft market cycle that he predicts will be here for some time.
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Norwood on Workers’ Comp
John, principal of Norwood & Associates, has been an lobbyist for insurance and financial services sectors across several decades. Norwood offered a focused looking at the all-important workers’ compensation issue, and he gave his thoughts on health insurance exchanges. In fact, Norwood forecast that 2012 will rank as an important one when it comes to [...]
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Lobbyist Norwood Analyzes Consumer Watchdog Legislation
John Norwood is one of California’s best known legislative advocates for the insurance and financial services sectors. Norwood spoke to the Insurance Journal about legislation and regulation, including a proposal by a consumer advocacy group that would establish prior approval for healthcare insurance and would make major changes to auto insurance and homeowners insurance in [...]
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At-Home Insurance Careers for Disabled Veterans
For insurance agents Gary Trippe and Jim Pender, the idea for DVIC, or Disabled Veterans Insurance Careers, which aims to guide disabled veterans into careers in insurance, evolved in part from their own personal experiences with disabled family members. In this interview with Insurance Journal’s Andy Simpson, the two share their dream of an organization [...]
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Entrepreneurial Technologists
This year the Entrepreneurial Insurance Alliance (EIA), sponsored by MarketScout, named Vertafore and Risk Metrics, as winners of it 2011 Entrepreneurial Award in technology. Vertafore’s WorkSmart and Risk Metrics’ Insurance 360 technology products received recognition from the EIA as being some of the industry’s most innovative concepts in technology. Each year, the EIA receives hundreds [...]
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How Insurance Distribution Is Changing
Retail and wholesale brokers face the challenge —and opportunity— of redefining their relationships and value proposition in today’s changing insurance distribution world, according to Glenn Hargrove, president, MarketScout Wholesale, Dallas, Tex. In this interview from the recent Western Insurance Agents Association’s Insurance Industry Roundtable in California, Hargrove outlines the value proposition of agents and brokers [...]
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Interesting Times in Medical Liability
The medical liability market continues to perform well even as the nation struggles to implement health care reform. Robert Allen, senior vice presidents at Torus Insurance, says many health care institutions are implementing new strategies to be successful in today’s health care reform world. In this interview with Insurance Journal’s Andrea Ortega-Wells from the annual [...]
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Janice Cox, ISM Insurance / IIABA 2003 InfoXchange
Interview with ISM Insurance Specialty Liability Programs Mgr, Janice Cox, at the IIABA 2003
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Looks Like a Moonscape
Incredible view from ocean in Carlsbad looking south towards San Diego
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From five to 1,000 policies — it’s all in a day’s work for Tapco
In 25 years, Tapco Underwriters has gone from writing five policies daily to 1,000 every day. In an interview with Insurance Journal’s Stephanie Jones, Tap Johnson discusses how the use of technology and his company’s unique service model has enabled it to go from a three-person operation with a typewriter to a dynamic company with [...]
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