California Wildfires: Insurers On Site at Evacuation Centers

Insurance company claims personnel have come out from behind their desks and traveled to the evacuation sites where victims of the continuing wildfires in southern California have gone for shelter. Farmers Insurance Co. CEO Paul Hopkins tells of his company’s experience at one such site at Qualcomm Stadium in San Diego and looks ahead to the rebuilding that will be needed after the fires are contained.

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User Comments

  1. RudyinTX

    October 24, 2007 at 7:41 pm

    I have Farmers in texas, was hit by last hurricane in Sept. and everything they say is true I had check for temporary living and food next day! Keep it up Farmers!!

  2. MM

    October 24, 2007 at 8:47 pm

    Farmers will always be the best insurance company. Trust is everything when it comes to an agent and an insurance provider. Get Farmers today! You never know when the next disaster will be. Insurance is for something that can ruin your life, not your day!

  3. Don Buesen

    October 24, 2007 at 9:08 pm

    Excellent presentation. To the point. Farmers Insurance will be there!No questions.Farmers Insurance is like the Gost Busters. Who ya going to call!Farmers Help Point!

  4. Deanna

    October 25, 2007 at 7:41 am

    I work for Farmers. This video makes me so proud to work for a company that really cares for its customers.

  5. Patricia Wight

    October 25, 2007 at 7:48 am

    As a Farmers Agent in NOrthern California, I am proud of Farmers for bein out there as a leader in the disasters of the So Cal fires. We truely are there to help people rebuild their lives. Good work Mr Hopkins.

  6. Robert M Alba

    October 25, 2007 at 8:43 am

    I’m glad to see Paul Hopkins out there really exemplifying Farmers slogan of “Getting you back where you belong”. It’s a great and proud moment to be a Farmers agent.

  7. Cynthia Brown

    October 25, 2007 at 9:36 am

    Our home was destroyed by fire in 1989. It was Farmers that was there immediately to handle EVERYTHING NECESSARY for my family and me. It is with great proud to know that we are still Fast, Fair and Friendly with Superior service.

  8. Yolanda

    October 25, 2007 at 1:43 pm

    I’m a Farmers employee and I am proud to work for Farmers Insurance and the things our company does for all people, not just our clients during this devastation.

  9. Lucky CA Auto Zone

    October 25, 2007 at 1:48 pm

    Great Job by Mr. Hopkins. This shows our commitment.

  10. Vicky

    October 25, 2007 at 2:24 pm

    This was a very good presentation from Mr. Hopkins. Farmers will get you back where you belong.

  11. Lance Mayfield

    October 25, 2007 at 9:57 pm

    As a twenty year Farmers Agent in Missouri, I can verify there is no one like Farmers in the insurance industry. From the CEO, claims, employees and agents we all work hard to turn our promise on paper into action to rebuild not only homes but lives as well. Farmers cares and will do the right thing.

  12. Debbie Hendricks

    October 26, 2007 at 7:51 am

    At the Floyd & Hendricks Agency I have worked for Farmers Insurance for my father and now my son. Farmers was there for our customers when a tornado ripped through the outskirts of our community. I know they will be there to get Californians back where they belong. Thanks Mr. Hopkins! Excellent interview!!!

  13. Joyce Prue

    October 26, 2007 at 11:59 am

    These fires are so tragic! I personally know that in the 30 plus years I have worked at Farmers, I have seen Farmers jump forward to the front line in any type of situation like this.

    Farmers honestly and sincerely cares for ALL people, not only our Policy Holders but everyone!

    Thanks Mr. Hopkins for and leading our company with your type of care and concern for all.

  14. jessie s

    October 27, 2007 at 3:32 pm

    I have worked for Farmers for 2 1/2 years now, and these are the reasons I’m going to be with Farmers until I retire 30 years from now: Farmers is always changing and developing ways to keep our customers taken care of. The Cat bus is such a wonderful tool that came about after we learned from the hurricanes Rita and Katrina. I am so proud to work for the helppoint: I’ve witnessed first hand our department RESTRUCTURE itself within a few days time to prepare for the additional property claims and to help our customers. We are working overtime and I want all our customers to know we are here for you 24/7 and our hearts go out to you!

  15. Jacob Garfield

    October 29, 2007 at 1:08 pm

    Another excellent interview from Andy Simpson of Insurance Journal.

  16. suzie

    October 30, 2007 at 1:52 pm

    Awesome interview

  17. Jon Wilcox

    October 30, 2007 at 7:04 pm

    I have been closely following the recent Fire events in California. My daughter Lisa lives in LA close to LAX with her 2 young boys and husband.

    I have seen Farmers’ Catastrophe Bus in action, and just watched Paul Hopkins’ interview with THE INSURANCE JOURNAL at Qualcomm.

    I am very proud with the way Farmers is handling this huge disaster.

    Farmers’ competitors sure can learn a thing or two about how to treat others, and their own customers from Farmers Insurance. They should just follow Farmers Lead. Please continue to show them the way to do claims right.

    Sincerely, Jon Wilcox

  18. Galal A. Baki

    November 1, 2007 at 9:04 am

    My heart goes out to all those who have suffered as result of the horrific fires. The compassion and caring attitute of Farmers employees has been an inspiration and testament. It serves to reinforce the spirit and soul of this great company. I’m extremely proud to be part of this great team.

  19. Jim Martinez

    February 14, 2008 at 4:18 pm

    Excellent interview by CEO Paul Hopkins. Farmers truly gets our policy holders where they belong! Way to go Farmers Insurance

  20. Dawson

    December 17, 2008 at 5:46 am

    Great Persona On the WebsiteGreat Work

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