Markel’s Michael Crowley: How a Former Broker COO is Deepening a Carrier’s Sales Culture

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With 35 years of experience on the retail brokerage side of the business, including several prior stints as a chief operating officer, Michael Crowley brings a different skill set--and a passion for sales--to his role as co-COO at Markel Corp. In this interview with Carrier Management, he describes his early days at Markel learning the underwriting side of the business and how he is helping the carrier today.

Throughout the month of February, Carrier Management is publishing a series of articles profiling operations officers of P/C insurance companies. Read more excerpts of the interview with Michael Crowley in related articles: Markel's Michael Crowley: Former Broker COO Deepening Carrier Sales Culture; Beyond a Sense of Humor: What Does It Take to Lead P/C Operations?; Does Your Company Need a COO?

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