Latest Videos
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Intermediary Value
The prolonged soft market and tough competition in the property/casualty insurance industry have opened the door for at least two surplus lines carriers to go direct to retail agents in the last year, bypassing the wholesale broker on some pieces of business. But will that trend continue? Thomas J. Curtin, co-chairman, founder and CEO of [...]
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Staying Personal in a Digital World
In this episode, Peter and Rick talk with James McQuivey, Ph.D. VP, Principal Analyst at Forrester. James was the featured speaker at the recent ACT (Agents Council for Technology) meeting in Minneapolis. His talk, entitled “Welcome to the Era of Experience: How You’ll Have to Adapt to a Hybrid Digital/Personal Customer Relationship,” truly resonated with [...]
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FERMA Growth Assured as Den Dekker Steps Down
Peter den Dekker’s tenure as president of the Federation of European Risk Management Associations (FERMA) could well be described as a tipping point in bringing risk managers into the main stream of European business, and establishing FERMA’s leading role in discussions with brokers, re/insurers and regulators. In this interview, you’ll see why.
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The Uncertainties of Global Exposures
A property and casualty insurance company with clients in 190 countries needs to be able to respond effectively to the ever-evolving nature of global risk. At the 2011 MarketScout Entrepreneurial Symposium in Dallas, Texas, David Bresnahan, president of Lexington Insurance Company spoke with Insurance Journal about some of the challenges that companies with global operations [...]
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Turning Ideas into Reality
What is an entrepreneur? The exact characteristics that comprise an individual with the ability to bring new ideas to the marketplace and foster their success may be difficult to define.
But it’s not much of a stretch to recognize that Richard Kerr, chairman and CEO of the electronic insurance exchange MarketScout, CEO of Bermuda-based Monster Insurance [...] -
Program Management: An Alignment of Interests
QBE the Americas, a division of Australia’s QBE Group, conducts property and casualty insurance business in 10 countries. While QBE is well-established worldwide, its profile as a single unified brand is not as visible in the United States as the company would like says Rob Byler, who was appointed president of the New York-based unit’s [...]
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Entrepreneurial Technologists
This year the Entrepreneurial Insurance Alliance (EIA), sponsored by MarketScout, named Vertafore and Risk Metrics, as winners of it 2011 Entrepreneurial Award in technology. Vertafore’s WorkSmart and Risk Metrics’ Insurance 360 technology products received recognition from the EIA as being some of the industry’s most innovative concepts in technology. Each year, the EIA receives hundreds [...]
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Thinking Globally, Operating Locally
All insurance is regional, according to conventional wisdom, so maintaining strong local relationships is more important than ever in an increasingly global marketplace. As president of field operations for Navigators Management Company and former president of Lloyd’s North America, few understand the need to balance regional and global perspectives better than LoriAnn Lowery-Biggers. To successfully [...]
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Disaster Preparedness and Recovery: The Role of Social Networking
After a short sabbatical, Peter and Rick are back with their popular “On Point” podcast series. In this episode, Rick and Peter talk with Paul Banuski, Marketing & Communications Coordinator for Independent Insurance Agents & Brokers of NY. Listen as Paul talks about how IIABNY leveraged the ease and power of social media to [...]
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The Role of Appliances in Residential House Fires
Though the risk of a house fire as a result of a defective appliance has gone down through the years, appliances should still be examined as a potential ignition source says John Mulcahy, a forensic electrical engineer with NEFCO. In an interview with Claims Journal, Mulcahy describes common electrical components in appliances, their hazards and [...]
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Triage Nurses Cut Costs in Workers’ Comp
What if a business could lower its workers’ compensation claims costs by as much as 30 percent by simply taking care of the injured worker at the onset of injury? That’s exactly what some businesses have done after using triage services provided by Company Nurse, an innovative firm offering the services of a 24/7 triage [...]
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Leading Brokers Discuss the LexisNexis Insurance Exchange
The LexisNexis Insurance Exchange is an insurance placement platform that enables the flow of data and documents between brokers and carriers. Listen as Wade Reece, Chairman and CEO, BB&T Insurance Services, Markham McKnight, President, BancorpSouth Insurance Services, Shad Steadman, Vice Chairman and COO, Rutherfoord and Bill Henry, CEO and Chairman, McQueary Henry Bowles [...]
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PhotoScene.net Introduces New Online Tool for Claims Adjusters
Mitch Dunford talks with PhotoScene.net CEO Robert Arenas about SceneDiagrams.com, a new online tool where the claims adjuster can order professional scene diagrams online.
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Developmental Disability Facilities
Workers’ Comp, Abuse & Molestation, GL, Umbrella, Auto Commercial-Standard, Blanket Additional Insureds, Real & Business Personal Property, Misc Professional Liab
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Religious Programs
Charity First’s new Religious Program targets churches of all denominations, Jewish Synagogues and Buddhist Temples. All lines available: Property, General Liability, Sexual Abuse, Pastoral Professional, Auto, Umbrella, WC and D&O.
Featured
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Norwood on Workers’ Comp
John, principal of Norwood & Associates, has been an lobbyist for insurance and financial services sectors across several decades. Norwood offered a focused looking at the all-important workers’ compensation issue, and he gave his thoughts on health insurance exchanges. In fact, Norwood forecast that 2012 will rank as an important one when it comes to [...]
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Lobbyist Norwood Analyzes Consumer Watchdog Legislation
John Norwood is one of California’s best known legislative advocates for the insurance and financial services sectors. Norwood spoke to the Insurance Journal about legislation and regulation, including a proposal by a consumer advocacy group that would establish prior approval for healthcare insurance and would make major changes to auto insurance and homeowners insurance in [...]
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At-Home Insurance Careers for Disabled Veterans
For insurance agents Gary Trippe and Jim Pender, the idea for DVIC, or Disabled Veterans Insurance Careers, which aims to guide disabled veterans into careers in insurance, evolved in part from their own personal experiences with disabled family members. In this interview with Insurance Journal’s Andy Simpson, the two share their dream of an organization [...]
Popular
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Entrepreneurial Technologists
This year the Entrepreneurial Insurance Alliance (EIA), sponsored by MarketScout, named Vertafore and Risk Metrics, as winners of it 2011 Entrepreneurial Award in technology. Vertafore’s WorkSmart and Risk Metrics’ Insurance 360 technology products received recognition from the EIA as being some of the industry’s most innovative concepts in technology. Each year, the EIA receives hundreds [...]
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How Insurance Distribution Is Changing
Retail and wholesale brokers face the challenge —and opportunity— of redefining their relationships and value proposition in today’s changing insurance distribution world, according to Glenn Hargrove, president, MarketScout Wholesale, Dallas, Tex. In this interview from the recent Western Insurance Agents Association’s Insurance Industry Roundtable in California, Hargrove outlines the value proposition of agents and brokers [...]
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Interesting Times in Medical Liability
The medical liability market continues to perform well even as the nation struggles to implement health care reform. Robert Allen, senior vice presidents at Torus Insurance, says many health care institutions are implementing new strategies to be successful in today’s health care reform world. In this interview with Insurance Journal’s Andrea Ortega-Wells from the annual [...]
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Pat Ryan Asks, ‘Are You Happy?’
Patrick Ryan is an innovator who sees opportunity. And it was opportunity that drove him to launch Ryan Specialty Group in early 2010. Success lies in hiring “good people,” Ryan says. In this interview from the annual National Association of Surplus Lines Offices (NAPSLO) annual convention in San Diego, Ryan says his newest venture gave [...]
Random
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Steven Young, National Alliance Producers School Aon Scholar
Steven is the recipient of Aon’s National Alliance Producers School scholarship. He started
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Using Video to Communicate With Your Agents
IJ’s Mitch Dunford talks with American Collectors Insurance Marketing VP, Laura Bergan, on how they are using video and YouTube to communicate more effectively with their agency base, improve website search engine rankings, and alleviate phone traffic to their call center.
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Professional Opportunities
Even in a soft market and down economy opportunities exist, says Laura Johnson of Euclid Managers. The technology and manufacturing markets have opened new doors for professional liability coverages, including errors and omissions liability, Johnson says. As for litigation trends, privacy leads the pack and is something every business, of every size should be concerned [...]
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Business Travel
Agency Management Done Right is an audio podcast hosted by Mitch Dunford exploring various aspects of agency management.
The topic of the fourth episode is business travel, and Mitch is joined by Michael Lyons, VP of the National Business Travel Association (NBTA). Topics of conversation include the swine flu and its impact on business travel, airline [...]
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