Latest Videos
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Agency Exchanges: Big Brother for Small Agent
Richard Kerr is bullish on exchanges for small agencies. That’s understandable given that he is founder and CEO of Dallas, Texas-based insurance exchange MarketScout. In this interview from the recent Western Insurance Agents Association’s Insurance Industry Roundtable, Kerr discusses how exchanges have evolved and why he thinks they are the wave of the future [...]
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As the Market Turns, What Is Broker’s Role?
The soft market is turning, perhaps not dramatically but it is turning, says Jerry Sullivan, chairman, The Sullivan Group, in Los Angeles. If carriers decide they must raise prices, will customers pay them? As the market turns, what role should brokers play? Sullivan gives his views in this interview with Insurance Journal from the [...]
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Recruiting and Maintaining Great Talent
Lorri Perrault, President of Stonehenge Associates talks with Insurance Journal’s Mitch Dunford about the current insurance industry job market, recruiting great employees and maintaining relationships with talented executives through a challenging economy.
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Loss Control with a Badge
Profitable insurers deliver more than investment income – they reduce loss. In this Video, James Schweitzer of the NICB, Keith Jentoft of Videofied along with Sheriff Paul Fitzgerald, President of the National Sheriff’s Association, talk about how technology has resurrected Alarm Response – delivering over 50% arrest rates. Law enforcement loss control is [...]
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Feeling Compelled To Use Social Networking?
In this podcast, Peter and Rick talk with Terry Golesworthy, president of Customer Respect Group. Terry believes that carriers (and agents) are feeling “compelled” to be using social networking but many times don’t know why. Are you feeling compelled? If so, listen as Terry provides some answers to the “why” question. For example, he outlines [...]
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An Interview with Pam Stiefel, IASIU’s Investigator of the Year
Pam Stiefel, special investigator with The Hartford, talks about how a single auto theft referral led to an investigation of an international, organized title washing ring operating through the Texas Department of Motor Vehicles and how she busted them with the help of federal investigators in an undercover sting operation.
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Vertafore: Intelligence in Technology
Insurance technology leader Vertafore serves 15,000 agencies, 1,000 carriers and about 750 managing general agencies. Steven Finch, vice president of Market Solutions, says the recent purchase of Vertafore by private equity firm TPG Capital lets Vertafore target even larger acquisitions to grow. In this interview, Finch reviews the concept of intelligent workflow and the future [...]
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A Full Plate in 2011 for Oklahoma’s Commissioner
In his first year as insurance commissioner of Oklahoma, John Doak has been a busy man.
Doak and the agency he leads have had their hands full implementing reforms in the workers’ compensation system, dealing with a host of natural catastrophes, encouraging insurers to offer more products and services in the state, and working with the [...] -
End of Business as We Know It?
In this On Point podcast, Chris Amrhein, Chief Fun Officer of Insurance is Fun discusses with Peter and Rick what it might mean to be an “agency of the future.” We all agree that the expectations of the connected consumer are placing new demands on the way we transact business. Demographic and diversity shifts are [...]
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Top Performers Benefit from the PRIS Designation
The Property Risk Insurance Specialist (PRIS) designation is unlike any commercial-property-focused insurance training you have ever experienced. Over three days you learn the what’s, when’s, where’s, why’s and how’s of commercial property coverage. And unlike many property courses you have attended, this training focuses on the nitty gritty truth of commercial property coverage rather than [...]
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Torus International CEO Comments on CV Starr Acquisition; Industry Prospects
Torus’ acquisition of CV Starr’s continental Europe business fits a pattern that has allowed the company to expand rapidly since its founding in 2008. In an interview with the IJ, while the transaction was in negotiation, International CEO Dermot O’Donohoe gave some insights on Torus’ strategy, and how it plans to continue future expansion.
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Swiss Re Chief Economist Analyzes Current Market Conditions
Swiss Re’s chief economist Kurt Karl discusses the challenges the insurance industry faces, focused on the current economic and political environment, low investment yields, the euro debt crisis and slowing growth in emerging markets.
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Insuring Today’s Self Storage Risk
The self-storage market represents an excellent opportunity for independent insurance agents. But it pays to understand the differences between self-storage and other retail businesses. The webcast Insuring Today’s Self-Storage Risk, presented by MiniCo Insurance Agency, will provide information to help you understand the unique exposures of self-storage risks so you can seek out coverages designed [...]
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Virtual & Remote…. From China!
Yes, China. In this podcast Roper DeGarmo, President of Signature Personal Insurance explains how he started his successful Mission, Kansas independent agency and now runs it from his home near Hong Kong. Listeners will find his creative and effective use of communication technology to provide efficient and timely service to his high-net-worth cliental interesting and [...]
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Cyber Monday Raises Cyber Risk
Cyber Monday may be one on of the most profitable days of the year, but it is also one of the riskiest for those in the cyber fraud industry.
Featured
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Norwood on Workers’ Comp
John, principal of Norwood & Associates, has been an lobbyist for insurance and financial services sectors across several decades. Norwood offered a focused looking at the all-important workers’ compensation issue, and he gave his thoughts on health insurance exchanges. In fact, Norwood forecast that 2012 will rank as an important one when it comes to [...]
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Lobbyist Norwood Analyzes Consumer Watchdog Legislation
John Norwood is one of California’s best known legislative advocates for the insurance and financial services sectors. Norwood spoke to the Insurance Journal about legislation and regulation, including a proposal by a consumer advocacy group that would establish prior approval for healthcare insurance and would make major changes to auto insurance and homeowners insurance in [...]
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At-Home Insurance Careers for Disabled Veterans
For insurance agents Gary Trippe and Jim Pender, the idea for DVIC, or Disabled Veterans Insurance Careers, which aims to guide disabled veterans into careers in insurance, evolved in part from their own personal experiences with disabled family members. In this interview with Insurance Journal’s Andy Simpson, the two share their dream of an organization [...]
Popular
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Entrepreneurial Technologists
This year the Entrepreneurial Insurance Alliance (EIA), sponsored by MarketScout, named Vertafore and Risk Metrics, as winners of it 2011 Entrepreneurial Award in technology. Vertafore’s WorkSmart and Risk Metrics’ Insurance 360 technology products received recognition from the EIA as being some of the industry’s most innovative concepts in technology. Each year, the EIA receives hundreds [...]
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How Insurance Distribution Is Changing
Retail and wholesale brokers face the challenge —and opportunity— of redefining their relationships and value proposition in today’s changing insurance distribution world, according to Glenn Hargrove, president, MarketScout Wholesale, Dallas, Tex. In this interview from the recent Western Insurance Agents Association’s Insurance Industry Roundtable in California, Hargrove outlines the value proposition of agents and brokers [...]
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Interesting Times in Medical Liability
The medical liability market continues to perform well even as the nation struggles to implement health care reform. Robert Allen, senior vice presidents at Torus Insurance, says many health care institutions are implementing new strategies to be successful in today’s health care reform world. In this interview with Insurance Journal’s Andrea Ortega-Wells from the annual [...]
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Pat Ryan Asks, ‘Are You Happy?’
Patrick Ryan is an innovator who sees opportunity. And it was opportunity that drove him to launch Ryan Specialty Group in early 2010. Success lies in hiring “good people,” Ryan says. In this interview from the annual National Association of Surplus Lines Offices (NAPSLO) annual convention in San Diego, Ryan says his newest venture gave [...]
Random
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A day in the life of an agency blogger
Adam DeGraide speaks with blogger Josh Wilson. Josh’s enviable job is to browse the Internet to find interesting and unusual nuggets of pop culture to expound upon. The blogger’s goal is to help build relationships via social media and to generate traffic for the independent insurance agencies.
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Get More for Less
A woman is flying in first class for the price of coach. (State Farm commercial)
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New Options in Agents’ E&O Market
The market for insurance agents’ Errors and Omissions coverage is heating up. Robin Sterneck
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The After Shock of Japan’s Tragedies on the Auto Parts Industry
Bill Garvey of Eastern Shore Consulting talks with Greg Horn, Vice President, Industry Relations, Mitchell International, about the affect of the Japanese tragedies on auto parts production and costs worldwide. Greg discusses how Japanese steel manufacturers, and auto parts makers, have slowed production and imports, and the adverse reaction this has caused. Greg Horn is [...]
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