Latest Videos

To the 77 percent of independent insurance agencies that don’t have a social media presence, creating a profile and trying to form “friendships” via a computer can be daunting. Once you get online, however, tools such as blogs, Facebook, LinkedIn and RSS feeds actually can help an agency build more thoughtful relationships with other agents [...]

London Based specialty insurer Hiscox, which launched a significantly expanded US presence in 2006, saw its gross profits reach record levels of 481 million dollars last year. Recently, the company’s chief underwriting 0fficer, Rob Childs, sat down to discuss the profitability for the company and what he sees as the outlook and obstacles for [...]

On Feb. 28, the National Flood Insurance Program lapsed for several days because Congress failed to pass reauthorization. That was just the latest issue for this program that is becoming a major concern for independent agents. Their worries: insufficient coverage, insufficient limits and insufficient leadership in Washington when it comes to this key program. In [...]

Women between ages 55 and 65 make up the largest growing demographic of Facebook users, which makes Claudia McClain, President of McClain Insurance Services in Everett, Washington a comfortable newbie, joining the social networking site just one year ago.
In this interview with Mitch Dunford, McClain discusses social media’s affect on the insurance industry and how [...]

Cynthia Young is president of Encompass Insurance. Part of the Allstate group, Encompass is one of the nation’s largest companies to provide protection through independent insurance agencies. In a recent conversation with Chris Boggs, Insurance Journal Academy’s director of education, Cynthia talks about the national company’s innovative products and services.

A proposal by regulators in New York to re-launch the New York Insurance Exchange and create a U.S.-based Lloyd’s of London competitor, is one of the most closely watched stories in the industry. Maria Filipakis, special counsel for the New York State Insurance Department is overseeing the plan, which is in the process of being [...]

On Point with Peter van Aartrijk and Rick Morgan is an audio conversation with insurance industry leaders who champion change and challenge all of us to think.
Paul Peeples, AAI, AIT, CPIM is Vice President of Information Systems at Florida Association of Insurance Agents (FAIA). His technology background, coupled with over 20 years experience in the [...]

Astonish Results CEO and Founder Adam DeGraide interviews Insurance Journal CEO, Mitch Dunford to discuss how his previous SWAT team experience with the Redmond Police Department relates to the insurance industry.

The Insurance Journal Academy of Insurance provides online training for insurance professionals.
Hosted by Chris Boggs, CPCU, ARM, ALCM, LPCS, AAI, APA, the IJ Academy Director of Education.
Chris is also the author of

An intensive two-and-a-half day agency management seminar dedicated to revenue management, carrier management, strategic planning and leadership.

Insurance companies and regulators are exploring usage-based car insurance — also known as “Pay as You Drive” — a voluntary system that promises to to modify driving behavior and, perhaps, even the climate.

If you ever had doubt about the need for Fidelity & Crime Insurance –which protects employers against employees stealing from them– just check out the annual report on embezzlement put out by the Boston-based law firm Marquet International . The study has some noteworthy findings, including:
- The average loss is more than $1 million.
- [...]

On Point with Peter van Aartrijk and Rick Morgan is an audio conversation with insurance industry leaders who champion change and challenge all of us to think.
IIABA’s annual market share study compares the share of the property / casualty business on commercial and personal lines bases, and compares the aggregate of the independent agent to [...]

Based in San Diego, Jack in the Box Inc. was founded in 1951 and is the first major fast-food chain that started as a drive-thru. Today, it has approximately 43,000 employees with more than 2,200 quick-serve restaurants in 18 states. In this episode, Jack in the Box deputy general counsel of 12 years, [...]