Technology

  • Social Media: The New Community

    Women between ages 55 and 65 make up the largest growing demographic of Facebook users, which makes Claudia McClain, President of McClain Insurance Services in Everett, Washington a comfortable newbie, joining the social networking site just one year ago.
    In this interview with Mitch Dunford, McClain discusses social media’s affect on the insurance industry and how [...]

  • The Climate for Pay-As-You-Drive Insurance

    Insurance companies and regulators are exploring usage-based car insurance — also known as “Pay as You Drive” — a voluntary system that promises to to modify driving behavior and, perhaps, even the climate.

  • Insurance Steps in When Privacy is Breached

    Jim Whetstone, senior vice president of technology and privacy at Hiscox, is in charge of his firm’s privacy product that covers data breaches and privacy related exposures. In this part of a recent interview with Insurance Journal’s Andrew Simpson, Whetstone discusses the exposure, the coverage, and what types of firms are at risk.
    Watch the [...]

  • The Politics of Young Independent Agents

    Imagine a world in which every independent agent is under age 40. How might agencies run differently? How might industry politics change? Young agent Joey O’Connor, vice president with Daniels & Eustis Agency in Louisiana, and the chairman of Big I’s Young Agent Committee, describes this brave young world in this interview with Insurance Journal’s [...]

  • Paper-free Simplicity

    Tapco Underwriters has nearly 10 years of paper-free operations under its belt. In this interview from the recent NAPSLO Annual Convention in SanDiego, Tap Johnson, Tapco Underwriter’s president, discusses the value of being a paperless organization, the challenge of overcoming human resistance, and how the transition helped him better serve his retail agent customers.

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  • Flood Fiasco

    On Feb. 28, the National Flood Insurance Program lapsed for several days because Congress failed to pass reauthorization. That was just the latest issue for this program that is becoming a major concern for independent agents. Their worries: insufficient coverage, insufficient limits and insufficient leadership in Washington when it comes to this key program. In [...]

  • Social Media: The New Community

    Women between ages 55 and 65 make up the largest growing demographic of Facebook users, which makes Claudia McClain, President of McClain Insurance Services in Everett, Washington a comfortable newbie, joining the social networking site just one year ago.
    In this interview with Mitch Dunford, McClain discusses social media’s affect on the insurance industry and how [...]

  • New York’s Answer to Lloyd’s of London

    A proposal by regulators in New York to re-launch the New York Insurance Exchange and create a U.S.-based Lloyd’s of London competitor, is one of the most closely watched stories in the industry. Maria Filipakis, special counsel for the New York State Insurance Department is overseeing the plan, which is in the process of being [...]

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