In his first year as insurance commissioner of Oklahoma, John Doak has been a busy man.
Doak and the agency he leads have had their hands full implementing reforms in the workers’ compensation system, dealing with a host of natural catastrophes, encouraging insurers to offer more products and services in the state, and working with the [...]
In this On Point podcast, Chris Amrhein, Chief Fun Officer of Insurance is Fun discusses with Peter and Rick what it might mean to be an “agency of the future.” We all agree that the expectations of the connected consumer are placing new demands on the way we transact business. Demographic and diversity shifts are [...]
The Property Risk Insurance Specialist (PRIS) designation is unlike any commercial-property-focused insurance training you have ever experienced. Over three days you learn the what’s, when’s, where’s, why’s and how’s of commercial property coverage. And unlike many property courses you have attended, this training focuses on the nitty gritty truth of commercial property coverage rather than [...]
Torus’ acquisition of CV Starr’s continental Europe business fits a pattern that has allowed the company to expand rapidly since its founding in 2008. In an interview with the IJ, while the transaction was in negotiation, International CEO Dermot O’Donohoe gave some insights on Torus’ strategy, and how it plans to continue future expansion.
Swiss Re’s chief economist Kurt Karl discusses the challenges the insurance industry faces, focused on the current economic and political environment, low investment yields, the euro debt crisis and slowing growth in emerging markets.
Yes, China. In this podcast Roper DeGarmo, President of Signature Personal Insurance explains how he started his successful Mission, Kansas independent agency and now runs it from his home near Hong Kong. Listeners will find his creative and effective use of communication technology to provide efficient and timely service to his high-net-worth cliental interesting and [...]
Bill Garvey of Eastern Shore Consulting talks with Tim Cotton, Director of Claim Operations for The Main Street America Group. Cotton discusses the reasons and outcomes of MSA’s vendor management vision and practices. He explains how MSA procures vendors and the affect this direction has had on claims handling.
Listen as Insurance Journal talks with Kyle Stevens, President of Western Security Surplus about their involvement with the Berry Family 5K taking place on March, 24th, 2012 in Plano, Texas. Join Insurance Journal and other great organizations as they help a family struggling after a horrible accident. For more information, visit berryfamily5k.org, [...]
This is the second time Scott Kipper has assumed the role of insurance commissioner for Nevada. His start date was Oct. 24, and now that he’s back he says he plans to bolster the state’s insurance business, and the business environment in general.
In this Markets in Motion Podcast, Crystal Jacobs, product specialist with Professional Liability Insurance Services (PLIS) Underwriting Facility and Pam Ritz, president of Specialty Risk Management, discuss the PLIS Bed Bug coverages created to help hotels and motels deal with a bed bug outbreak and the fallout that comes with it.
In this podcast, Peter and Rick talk with Jim Armitage, the new Chair of the IIABA’s Agents Council for Technology (ACT). If you are not familiar with ACT and the wide range of initiatives it is spearheading to improve agency workflow, you’ll want to listen as Jim provides an overview. “One of the goals of [...]
Since 1993, the Independent Insurance Agents & Brokers of America (Big “I”) and Reagan Consulting have teamed up to investigate why some independent agencies do better than others even in challenging market conditions. The Best Practices Study has grown to become an industry standard for performance benchmarks in revenue and expense growth, profitability, employee productivity [...]
For the past two years, Tom Minkler, CIC, vice chair of the Independent Insurance Agents & Brokers of America (IIABA) and president of the Clark-Mortenson Agency in Keene, N.H., has been very busy spearheading one of the most significant initiatives undertaken in the Big I’s history. “It is our time to take back personal lines [...]
Catlin has launched a comprehensive policy to combat the piracy menace in Somalia. Headed by Peter Dobbs, Catlin’s Asset Protection service focuses on prevention as well as on extracting ship, cargo and crew. In this interview with the Insurance Journal, he describes the problem, some solutions and how it will change global shipping.
Stefan Holzberger, A.M. Best’s managing director-analytics, based in London, knows both sides of the Atlantic. In this interview he tells U.S. insurers what impact the European Union’s Solvency II regulations will have on their business – both directly and indirectly, and warns them to “join the dance” – the sooner the better.
John Norwood, principal of Norwood & Associates, has a career in political work dating back to the early 1980s, and he’s one of the state’s best known lobbyists in the insurance and financial services sectors. Norwood talked about workers’ compensation, and other legislation and regulation matters that the insurance industry will face in 2012, including [...]
John, principal of Norwood & Associates, has been an lobbyist for insurance and financial services sectors across several decades. Norwood offered a focused looking at the all-important workers’ compensation issue, and he gave his thoughts on health insurance exchanges. In fact, Norwood forecast that 2012 will rank as an important one when it comes to [...]
John Norwood is one of California’s best known legislative advocates for the insurance and financial services sectors. Norwood spoke to the Insurance Journal about legislation and regulation, including a proposal by a consumer advocacy group that would establish prior approval for healthcare insurance and would make major changes to auto insurance and homeowners insurance in [...]
This year the Entrepreneurial Insurance Alliance (EIA), sponsored by MarketScout, named Vertafore and Risk Metrics, as winners of it 2011 Entrepreneurial Award in technology. Vertafore’s WorkSmart and Risk Metrics’ Insurance 360 technology products received recognition from the EIA as being some of the industry’s most innovative concepts in technology. Each year, the EIA receives hundreds [...]
Retail and wholesale brokers face the challenge —and opportunity— of redefining their relationships and value proposition in today’s changing insurance distribution world, according to Glenn Hargrove, president, MarketScout Wholesale, Dallas, Tex. In this interview from the recent Western Insurance Agents Association’s Insurance Industry Roundtable in California, Hargrove outlines the value proposition of agents and brokers [...]
The medical liability market continues to perform well even as the nation struggles to implement health care reform. Robert Allen, senior vice presidents at Torus Insurance, says many health care institutions are implementing new strategies to be successful in today’s health care reform world. In this interview with Insurance Journal’s Andrea Ortega-Wells from the annual [...]
Patrick Ryan is an innovator who sees opportunity. And it was opportunity that drove him to launch Ryan Specialty Group in early 2010. Success lies in hiring “good people,” Ryan says. In this interview from the annual National Association of Surplus Lines Offices (NAPSLO) annual convention in San Diego, Ryan says his newest venture gave [...]
Despite detailed accident reports, witness accounts and damage photos accident reconstruction can be tricky business. That’s where the annual ARC-CSI Crash Conference, held in Las Vegas, comes in. Live, full scale crash tests and technical presentations provide in-depth collision reconstruction and investigation education.
In this podcast, Audra M. Szollosy, senior vice president at Hales & Company Inc. covers the components that go into creating a strong brand. She explains why a good brand is much more than a logo and a tagline. Rather, it is tied into a firms reputation and every touch point that shapes the consumers [...]
Mass. Association of Insurance Agents President and CEO Frank Mancini thinks upcoming changes
Incredible view from ocean in Carlsbad looking south towards San Diego