Insurance Journal TV » Podcasts

Geneva Association’s Secretary General John Fitzpatrick on Systemic Risks, Nat Cats, ILS and Cyber Risks

mtolk — Tue, 11 Jun 2013 21:26:26 +0000

The Geneva Association’s studies and reports are now an important part of the dialogue between the re/insurance industry and the regulatory bodies that oversee it. In this interview Secretary General John Fitzpatrick discusses four of its most urgent priorities, and what he thinks the industry should be doing to address them.

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Being Prepared: It’s Just Good Business

bpedroso — Mon, 10 Jun 2013 10:00:50 +0000

Tornados, floods, forest fires, hurricanes —the devastation is in the news every day. Are you prepared to help your customers recover in the event of a natural disaster? Listen as agency owner Lisa Parry Becker talks about her personal experience in responding to her customers’ needs in the wake of Superstorm Sandy. Having a disaster plan ready to go and using mobile technology and social media enabled Lisa to provide excellent service and counseling to her customers. You know you must have a solid disaster plan—and Lisa offers several suggestions and tips for creating a plan that will serve your agency well.

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IICF Women Executive Roundtable: Can Women Have It All?

bpedroso — Fri, 31 May 2013 17:40:07 +0000

In advance of the June 12 IICF Women in Insurance Global Conference, four successful executives in the insurance industry discuss whether women can have it all, beginning by defining what “all” is for them. IICF CEO Bill Ross interviews Pina Albo, president of the reinsurance division at Munich Re-America; Trish Henry, executive vice president, government and industry affairs, ACE Group; Joan Woodward, executive vice president for public policy at Travelers and president of the Travelers Institute; and Seraina Maag, chief executive for XL Insurance North America Property & Casualty.

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IICF Women Executive Roundtable: Biggest Challenges They’ve Faced

bpedroso — Fri, 31 May 2013 17:36:48 +0000

In advance of the June 12 IICF Women in Insurance Global Conference, three successful executives in the insurance industry discuss the biggest challenges they have faced in their careers to date. Also if they have had to make any sacrifices. IICF CEO Bill Ross interviews Pina Albo, president of the reinsurance division at Munich Re-America; Trish Henry, executive vice president, government and industry affairs, ACE Group; Joan Woodward, executive vice president for public policy at Travelers and president of the Travelers Institute; and Seraina Maag, chief executive for XL Insurance North America Property & Casualty.

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IICF Women Executive Roundtable: What’s Next for Gender Diversity in Insurance

bpedroso — Fri, 31 May 2013 17:29:44 +0000

In advance of the June 12 IICF Women in Insurance Global Conference, four successful executives in the insurance industry discuss the most important changes they see taking place today in the industry regarding gender diversity and what they think the industry can do to achieve greater gender diversity. IICF CEO Bill Ross interviews Pina Albo, president of the reinsurance division at Munich Re-America; Trish Henry, executive vice president, government and industry affairs, ACE Group; and Joan Woodward, executive vice president for public policy at Travelers and president of the Travelers Institute.

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IICF Women Executive Roundtable: Gender as Negative, Positive Factor in Career

bpedroso — Fri, 31 May 2013 17:27:34 +0000

In advance of the June 12 IICF Women in Insurance Global Conference, four successful executives in the insurance industry discuss experiences where gender has been a factor for them in a negative or positive way. IICF CEO Bill Ross interviews Pina Albo, president of the reinsurance division at Munich Re-America; Trish Henry, executive vice president, government and industry affairs, ACE Group; Joan Woodward, executive vice president for public policy at Travelers and president of the Travelers Institute; and Seraina Maag, chief executive for XL Insurance North America Property & Casualty.

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IICF Women Executive Roundtable: Critical Factors for Success in P/C Insurance

bpedroso — Fri, 31 May 2013 17:25:28 +0000

In advance of the June 12 IICF Women in Insurance Global Conference, four successful executives in the insurance industry discuss the critical factors for success for women in the insurance industry. IICF CEO Bill Ross interviews Pina Albo, president of the reinsurance division at Munich Re-America; Trish Henry, executive vice president, government and industry affairs, ACE Group; Joan Woodward, executive vice president for public policy at Travelers and president of the Travelers Institute; and Seraina Maag, chief executive for XL Insurance North America Property & Casualty.

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Factors Affecting an Adjuster’s Caseload

bpedroso — Fri, 31 May 2013 10:00:08 +0000

In an interview with Claims Journal, Kevin Quinley, claims expert, founder and principal of Quinley Risk Associates, discusses the factors that determine an adjuster’s caseload and why best … Read More »

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S&P’s Rodney Clark Explains Prospective Capital And Other Financial Risk Profile Rating Factors

mtolk — Thu, 30 May 2013 20:17:07 +0000

Rodney Clark, managing director of Standard & Poor’s, explained a new feature of the rating agency’s model for rating insurers—a forward-looking assessment of capital—and other factors included in … Read More »

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S&P’s Rodney Clark Explains Why The Rating Agency Updated Its Method For Rating Insurers

mtolk — Thu, 30 May 2013 20:16:32 +0000

A few weeks before Standard and Poor’s May 7 publication of its new rating methodology for insurers, Managing Director Rodney Clark provided some background about the reasons for the change. In this interview, Clark also discusses the feedback S&P received in response to a draft of the methodology released for publication last year and a statement in the earlier draft indicating that the changes would have captured AIG’s problems in 2008.

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S&P’s Rodney Clark Explains The Business Risk Profile Components Of S&P’s Rating Process

mtolk — Thu, 30 May 2013 20:15:58 +0000

As part of a new rating methodology for insurers, S&P analysts now begin the rating process by deriving a Business Risk Profile for the carrier, combining an Insurance Industry and Country Risk Assessment and an assessment of the insurer’s competitive position. S&P Managing Director Rodney Clark talks about both in this interview with Carrier Management.

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Extending Teen Drivers Licensing Restrictions

bpedroso — Wed, 29 May 2013 14:48:55 +0000

Mitch Dunford talks with Dr Kelly Browning, Executive Director Impact Teen Driving, and Bryan Anderson, Sr VP Zenith Insurance Company, about new research suggesting that extending driver’s license … Read More »

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AIMS Society: An Industry Best-Kept Secret

bpedroso — Mon, 27 May 2013 10:00:20 +0000

Want to improve your sales and marketing efforts? Listen as Kitty Ambers, Executive Director of the American Insurance Marketing & Sales Society, reviews how this association through its educational programs and training tools is helping member agents achieve personal and agency growth excellence. This podcast is more than a promotion for the Society. Kitty’s position provides her with a unique perspective. You’ll find her insight on the characteristics of good marketers and her comments on the challenges facing our industry of interest.

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Agency Pay – Is It Time for a Change?

bpedroso — Mon, 20 May 2013 15:18:14 +0000

Jason Cass, chair of the Independent Agents & Brokers of America’s Young Agents Committee, and owner of the JDC Insurance Group based in Centralia, Ill., and Brian Appleton, an independent agent based in Des Moines, Iowa, have a story to tell. These two young agents have recently launched a new website and series of podcast interviews to talk about issues important to the independent agency system. They hope to advance the insurance industry and the independent agency channel by doing so.

Both Cass and Appleton took some time to speak with Insurance Journal about a recent topic of discussion on their website www.AgentsInfluence.com. In this interview Cass and Appleton discuss the independent agency channel’s pay structure, why they believe it may be time to make a change, and why the industry’s compensation models may not be appealing to the younger generation.

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CDC Expert Discusses Opioid Epidemic

mtolk — Mon, 20 May 2013 10:00:05 +0000

Dr. Leonard J. Paulozzi, a medical epidemiologist with Centers for Disease Control and Prevention, has been studying the impact of opioid overdoses and overuse among America’s populous. He … Read More »

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Your Role as a Risk Manager and the Personal Umbrella Policy

bpedroso — Wed, 15 May 2013 18:26:24 +0000

Mitch Dunford talks with Anderson & Murison President James McCarthy about an agents role as a risk manager and the personal umbrella policy.

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DIMA’s CEO Examines Ireland’s Links to Re/Insurance and Europe

bpedroso — Mon, 13 May 2013 17:26:05 +0000

Sarah Goddard has been the CEO of the Dublin International Insurance & Management Association (DIMA) since 2004. She’s seen the Celtic Tiger decline into a parlous economic condition. In this exclusive interview with the IJ she explains why Ireland is recovering, the essential role played by its re/insurance industry and the links with the EU strengthened by the financial crisis.

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Social Media: It’s About Business

bpedroso — Mon, 13 May 2013 10:00:02 +0000

In this podcast, Augie Ray, the insightful blogger at experiencetheblog.com, starts out a lively discussion with a key premise: “Social media is not about media but rather it is about business.” Social media is much bigger than just a communication tool, Augie says. He discusses the impact social media is having on the insurance industry—as well as the risk he sees of firms waiting on the sidelines, doing nothing. He serves up some savvy insights into the fast-evolving world of social media and covers such topics as the new sharing economy, changing attitudes around privacy, and the importance of authenticity and radical transparency—all of which have significant implications for our industry.

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Drug-Impaired Driving & Auto Insurance Severity

mtolk — Wed, 08 May 2013 19:30:08 +0000

Philip Borba, a principal in the economics consulting practice of Milliman, led an analysis of narrative information related to nearly 7,000 auto accidents recently, uncovering a statistically significant relationship between descriptions of drivers’ drug use and the severity of accidents. In this interview, he talks about the problems of detecting drug use and coding the information into insurer systems.

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Text-Mining, Drug-Impaired Driving & Auto Insurance Severity: Milliman Analysis

mtolk — Wed, 08 May 2013 18:59:56 +0000

There is valuable information hidden in the notes of auto insurance claims adjusters that isn’t being captured in carrier’s data systems, according Milliman’s Philip Borba, an expert in mining the possibilities of unstructured data. In this interview, he discusses a recent analysis of narrative information related to nearly 7,000 auto accidents, which revealed a statistically significant link between driver drug use and the severity of accidents.

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Philadelphia Insurance CEO Robert O’Leary on Hiring High Achievers

bpedroso — Tue, 30 Apr 2013 19:39:01 +0000

Philadelphia Insurance’s new CEO, Robert O’Leary, discussed the company’s competitive advantages with Carrier Management recently, fielding questions about one in particular—the company’s ability to hire and retain quality employees. In this interview with Claims Managements Susanne Sclafane, he explains that the process starts with a personality profile assessment.

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CEO Robert O’Leary Explains Product Innovation, Agency Relationships at Philadelphia Insurance

bpedroso — Tue, 30 Apr 2013 19:37:53 +0000

Philadelphia Insurance’s new CEO, Robert O’Leary, described growth goals for 2013 with Wells Media recently. The development of new products is always part of the equation, he says, going on to explain the innovation process, as well as the importance of agency relationships.
Susanne Sclafan

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Understanding Building Envelope Systems

bpedroso — Tue, 30 Apr 2013 10:00:35 +0000

In this month’s Forensic Guide podcast, Jonathan Higgins, a civil/structural engineer and western region manager with Rimkus Consulting Group, explains why investigating water intrusion and construction defects in building envelope systems can be tricky, why gains in energy efficiency contribute to interior decay, and describes three common problems seen in property claims.

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GROW Program: Connected Vs. Unconnected Generations

bpedroso — Mon, 29 Apr 2013 10:00:49 +0000

We have previously recorded On Point podcasts with both Jason Cass, Owner of JDC Insurance and Ryan Hanley, Director of Marketing at The Murray Group Insurance Services. Yet, having them both on this podcast is a special treat. Jason and Ryan are two of the most vocal young agents when it comes to advocating for positive change to move the Independent Agency System forward and meet the needs of the connected consumer. Listen as Jason and Ryan talk about the advancements they see taking place in our industry and the GROW Program they have created in response to agent and association requests. GROW stands for “Generating Revenue/Relationships Online Workshops.” As Ryan states: “We are past the early adopter stage. We are now seeing real and measurable results. We started GROW to provide other agents with the information they need to grow their business.” Also, Ryan and Jason offer opinions on the next important trends they see having an influence on our industry.

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Why Pursue a Claims Career and the Skills Required to Succeed

mtolk — Mon, 29 Apr 2013 10:00:35 +0000

Jim DiVirgilio, Head of Claims, North America P & C for XL Group, answers why someone should pursue a Claims career and the skills required in the profession. He describes changes in the Claims career path that have occurred over several decades and what qualities differentiate the best Claims departments.

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Global Trade Market Uncertainties Increasing Demand for Trade Credit Insurance

bpedroso — Wed, 24 Apr 2013 10:00:11 +0000

Trade credit insurance is not a new concept, says Kerstin Braun, executive vice president of trade credit insurer, Coface. But the recent economic struggles faced by global companies has increased awareness and demand for the product. Coface provides trade credit insurance to protect against the exposure of insured receivables of over $500 billion U.S. dollars at any given time for over 35,000 clients in more than 90 countries. In this podcast, Braun discusses how trade credit insurance works and why agents should learn about this growing market with associate editor for mynewmarkets.com, Amy O’Connor.

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March Madness of Insurance Mascots

bpedroso — Wed, 17 Apr 2013 22:57:20 +0000

In this IJAM podcast, Wells Media Group’s Julie Tinney, Ly Nguyen and Derence Walk discuss how a a playful social media competition to determine a champion of insurance … Read More »

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Project CAP: Update on Major Industry Initiative

bpedroso — Mon, 15 Apr 2013 10:00:34 +0000

Listen to this podcast as Chip Bacciocco, new CEO of Project CAP, talks openly about some lessons learned with introducing an agent-consumer quoting portal as well as the renewed commitment to making this initiative a reality. Chip has a strong background in technology and agency production—and still holds his insurance license. It is important for independent agents to provide a “richer customer experience,” he says. He takes the role CAP is expected to play in empowering agents and insuring future success seriously. According to Chip, “CAP is not a complete answer.” Rather, he sees CAP working with many industry partners to provide a comprehensive offering of valued services to consumers.

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Let’s Talk Producer Comp!

bpedroso — Mon, 01 Apr 2013 10:00:59 +0000

Some topics are timeless and this is one of them. Peter and Rick caught up with Catherine Oak, founder and partner at agency consultancy Oak and Associates, to discuss the importance of having a well-crafted producer compensation plan. How much should you pay a producer? “It depends,” says Catherine. While that answer is not a surprise, she goes on to outline the variables that must be considered when formulating a successful comp plan that grows the firm, keeps employees happy, and creates value for owners.

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How Motorcycle Crashes Are Investigated

bpedroso — Fri, 29 Mar 2013 10:00:50 +0000

In this month’s Forensic Guide podcast, former police officer Lance Phy, now a senior consultant with Rimkus Consulting Group, explains why motorcycle accident investigations differ from investigations involving vehicle crashes. While skid marks may be useful in auto crash investigations, fluid spills, paint transfer and crush damage are better indicators of how a motorcycle crash occurred.

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The Impact of Technology on Today’s Claim Organization – Erie Insurance

mtolk — Tue, 26 Mar 2013 17:27:14 +0000

Bill Garvey speaks with Matt Myers, Senior Vice President of Corporate Claims for Erie Insurance. The availability of reference material to the Claims process is the most powerful technological benefit he’s seen over the years. Technical, training and research materials are available online or electronically. The result is better, faster claim service.

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Losses Generated From Solar Storms

mtolk — Mon, 18 Mar 2013 17:24:09 +0000

This year marks the peak in the latest 13 year solar storm cycle. Rade Musilin, COO Aon Benfield Analytics Asia Pacific, discusses the likelihood of extreme solar activity and how it can impact our infrastructure. Problems with transformers, GPS, and satellites could all wreak havoc with daily activity and lead to possible claims.

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Are You Committing ‘Corporate Treason?’

bpedroso — Mon, 18 Mar 2013 10:00:19 +0000

According to insurance social media guru Mike Wise, president of Webwisedom, the failure of agency and carrier executives to not only embrace but simply participate in social media and blog is tantamount to what he calls “corporate treason.” Sound a bit extreme? Well, Mike’s comment underscores what he sees as the importance for senior management to use these tools to create and build a corporate personality, personally communicate with employees, and monitor relevant online conversation. Mike understands the many demands placed on executives’ time but offers several tips on how they can become involved and effectively use many of the new “social” tools.

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How Intermediaries Can Help Agents Create Long-Term Success

mtolk — Fri, 15 Mar 2013 18:50:34 +0000

Andrew Burger, managing member, founder and CEO of the new Alliance Intermediaries in Hartford Conn., says agents need to be thinking long term to be successful in the current market, and he is prepared to help them do this. Burger, has been working as a specialty reinsurance, program and binding authority intermediary since the 1980’s and has started his own company to help wholesale brokers obtain binding authorities. In this podcast, Burger talks about how an intermediary like himself can help agents and brokers navigate through the challenging marketplace and how to form mutually satisfying relationships with insurance markets.

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Cargo Theft Trends and Investigation Tips

mtolk — Thu, 14 Mar 2013 22:24:13 +0000

In an interview with Claims Journal, Keith Lewis, vice president of operations at CargoNet, points out the hotspots and states where cargo theft occurs most and provides tips … Read More »

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Agents Hang-On to P/C Market But Lose Ground in Personal Auto

mtolk — Mon, 11 Mar 2013 21:36:23 +0000

After years of dwindling premiums, the property and casualty insurance industry managed to grow substantially in 2011. Independent agents and brokers hung on to their share of that market with some independent agency carriers gaining in market share by double digits, according to the newly released Property & Casualty Insurance Market study published by the Independent Insurance Agents & Brokers of America.
Independent agents still control a majority of the property/casualty market, writing 57 percent of all premiums, including a third of all personal premiums, the report revealed. Independent agents also continued to dominate commercial insurance sales. But where agents appear to be falling short is in the personal auto market where direct writers managed to grow their personal auto premiums 10 times faster than independent agency carriers. This challenge remains a concern and opportunity for the independent agency channel, says Madelyn Flannagan, co-author of the Big “I” report.
In this interview with Insurance Journal’s Andrea Wells, Flannagan discusses the study’s results and shares her views on why the next few years will be a great opportunity for agents to better understand the consumer and provide new ways to serve an increasingly diverse insurance buying community.

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Project CAP 2013

mtolk — Fri, 08 Mar 2013 20:04:51 +0000

Independent agents should be getting some help with their personal lines sales from the soon-to-be-launched Consumer Agent Portal.
CAP, also known as Project CAP, is backed by the Independent Insurance Agents & Brokers of America Inc. (IIABA) and six investor insurance carriers — and promises big changes. Its backers hope that when the consumer agent portal is launched, it should help the independent agency channel recapture and grow critical market share in personal auto insurance — a world that’s driven substantially by digital marketing and sales.
Project CAP has had setbacks, acknowledges Charles “Chip” Bacciocco, the newly appointed CEO of Project CAP. The biggest has been the delayed live launch of the portal on TrustedChoice.com.
The portal was supposed to launch in 2012. But as of March 2013, it is still in development. Bacciocco would not reveal the total dollars invested by the Big “I” and its carriers on Project CAP but “a substantial investment has been made,” he told Insurance Journal. Despite the delay, supporters remain committed to the project, he says. All six founding companies remain strong and active supporters of Project CAP, and today 18 carriers in total have signed up to participate in the portal. In this interview with Insurance Journal’s Andrea Wells, Bacciocco discusses why the industry needs Project CAP and what’s to come for the organization and the Consumer Agent Portal in 2013.

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New IIABCal President Looks Out on 2013

mtolk — Fri, 08 Mar 2013 17:16:23 +0000

Tabb Randolph, the newly named president of the Independent Insurance Agents & Brokers of California, thinks the Affordable Care Act is chief among things agents and brokers will have to deal with in the near future. Randolph, a legacy agent with Wraith, Scarlett & Randolph Insurance Services Inc. in Woodland, Calif., discussed his role with the organization, its direction and how politics may affect agents and brokers.

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Search for Discovery Supremacy

bpedroso — Mon, 04 Mar 2013 10:00:34 +0000

We think you’ agree that when someone searches for your business or insurance services online you need to show up. In this entertaining podcast, Matt Marko with Progressive Insurance discusses how to make sure you are found and why he feels that “Google+ could be a game changer.” This podcast is so full of important advice and useful tips that you probably will want to listen to it more than once. For example, Matt walks through the specific steps required to claim your local Google+ listing.

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Gordy Bunch on Growth at The Woodlands Financial Group

mtolk — Thu, 28 Feb 2013 21:20:47 +0000

Richard “Gordy” Bunch, president and CEO of The Woodlands Financial Group, readily concedes that starting a personal lines-focused insurance business in Texas in 2001 – while the state was in the throes of the “mold crisis” – may not have been the best of plans. Nevertheless, it has worked out well for him and the company he founded.
TWFG in 2012 had premium sales of more than $267 million, representing a 28 percent growth over the previous year, and the firm is targeting another 25 percent growth spurt in 2013.
Here, Bunch describes his unique business model and how TWFG has grown into the multi-faceted organization it is today.

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How Improving Agency Processes Boosts Profitability

mtolk — Tue, 26 Feb 2013 14:35:07 +0000

To boost their profitability, agencies make investments all the time in people and technology, even in other businesses. Dan Epstein, CEO of ResourcePro, says there is another, too often overlooked source of improved profitability. His firm specializes in helping agencies turn their internal insurance processes into a real competitive advantage and avenue for revenue growth.

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Managing a Modern Claims Organization – Safety National Insurance

mtolk — Mon, 25 Feb 2013 10:00:22 +0000

Bill Garvey speaks with Carl Reynolds, Senior Vice President of Claims for Safety National Insurance. Carl discusses the challenges of managing modern claims operations. Leadership is always critical. Technological advancements have come a long way, but Carl views generational differences as equally important, especially meeting the expectations of today’s work force.

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2012 Agency Universe Study Findings

bpedroso — Mon, 18 Feb 2013 10:00:23 +0000

For the first time in a decade or more, the number of independent agencies has increased and newer agencies are forming. According to IIABA’s Madelyn Flannagan, this is probably the most significant finding of the study, with is conducted every two years. In this podcast, Madelyn outlines this very positive finding along with several other results that paint a more optimistic picture for agents and brokers. And they speak to the resilience of the Independent Agency System during the recent economic challenges. Want to know what’s happening in the key property/casualty distribution channel? This podcast is for you.

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Extreme Weather Impacting Coastal Areas and the Insurance Industry

mtolk — Mon, 11 Feb 2013 22:10:56 +0000

Steven Apfelbaum, an ecologist and founder of environmental consulting firm Applied Ecological Services, discusses how and why changes in coastal weather will affect the insurance industry. He describes the geographic differences among the coasts and why the abnormal conditions are wreaking havoc on the nation’s infrastructure.

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Markel Specialist Talks Nonprofits

mtolk — Mon, 11 Feb 2013 17:51:58 +0000

Nonprofits were hit hard by the economy, and now face ongoing public perception issues thanks to negative publicity associated with Jerry Sandusky and Lance Armstrong and their charities. Markel Insurance Co.’s Rhonda Sciortino, the firm’s national child welfare specialist and a nonprofit executive herself, offers advice on nonprofits for brokers and agents.

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WAHVE: Reinventing Retirement and the Way We Work

bpedroso — Mon, 04 Feb 2013 10:00:32 +0000

If your firm struggles to find and keep trained and talented staff — or if you’d like to keep working after “retirement” — this podcast is for you. Work at Home Vintage Employees (WAHVE) is a unique staffing model providing remote, highly talented, and experienced employees to insurance firms . According to Sharon Emek, CEO and founder of WAHVE, what differentiates this staffing solution is the fact that a “perfect match” is created between the firm and employee. On this podcast, Sharon explains how the concept of “work” and “workforce” is changing. WAHVE is reinventing retirement for the Baby Boomer generation in the insurance industry.

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How to Become a Storm Spotter

mtolk — Tue, 29 Jan 2013 15:23:58 +0000

In this interview with Claims Journal, Ken Waters, Warning Coordination Meteorologist for the National Weather Service in Phoenix, describes the organization’s storm spotter training programs, the information provided … Read More »

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North Carolina MLR, Health Exchange Status: Commissioner Goodwin

bpedroso — Mon, 28 Jan 2013 23:15:00 +0000

North Carolina Insurance Commissioner Wayne Goodwin prefers to see the state run the health insurance exchange but others disagree. He also discusses the medical loss ratio with Insurance … Read More »

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North Carolina Priorities, Agent Panels & Politics: Commissioner Goodwin

bpedroso — Mon, 28 Jan 2013 22:39:16 +0000

Recently re-elected North Carolina Insurance Commissioner Wayne Goodwin discusses his second term priorities, the role of his agent advisory panels, the fight against fraud and his own political … Read More »

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North Carolina Workers’ Compensation Scofflaws: Commissioner Goodwin

bpedroso — Mon, 28 Jan 2013 22:35:31 +0000

North Carolina Insurance Commissioner Wayne Goodwin thinks the state is making progress in catching those who cheat the workers’ compensation system by misclassifying employees or not buying coverage at all. Goodwin provides a quick update in this excerpt of an interview with Insurance Journal’s Andy Simpson.

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