iTunes
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Norwood on Workers’ Comp
John, principal of Norwood & Associates, has been an lobbyist for insurance and financial services sectors across several decades. Norwood offered a focused looking at the all-important workers’ compensation issue, and he gave his thoughts on health insurance exchanges. In fact, Norwood forecast that 2012 will rank as an important one when it comes to [...]
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Lobbyist Norwood Analyzes Consumer Watchdog Legislation
John Norwood is one of California’s best known legislative advocates for the insurance and financial services sectors. Norwood spoke to the Insurance Journal about legislation and regulation, including a proposal by a consumer advocacy group that would establish prior approval for healthcare insurance and would make major changes to auto insurance and homeowners insurance in [...]
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Predictive Analytics & Modeling for Casualty Claims
Bill Garvey of Eastern Shore Consulting and Stephen Applebaum, Senior Analyst, Property & Casualty Insurance Practice for Aite Group discuss predictive analytics for Casualty Claims. Applebaum sheds light on what’s really happening in the industry, the potential for this science on bodily injury claims, and where he thinks the industry will be in the [...]
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Being Young in the Insurance Industry
One of the things Peter and Rick like best about doing the “On Point” podcast series is the opportunity it gives them to speak with bright young men and women who are new to the industry and are excited about their future as independent agents. Typically, they are aggressive, smart, hard working and committed to [...]
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More of the Same in Agency E&O
Agencies must provide the right kinds of coverage for new and emerging risks. To do so, agents must stay on top of changes in coverage, new markets and much more. But despite all the new and sometimes exotic coverage options available today, the number one agency errors and omissions exposure has stayed the same for [...]
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How Calif. Agent Started His Agency
Yes, finding markets is a challenge. So is financing. And the soft market doesn’t help. But Phil Hakopian managed to overcome these and other obstacles to launch his Rancho Cucamonga, Calif. agency, Cornerstone Commercial Insurance Services. In this interview with Insurance Journal from the recent WIAA Insurance Industry Roundtable, Hakopian says if he can do [...]
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Smartphone Marketing for Agents
Just when agencies thought they had a handle on digital marketing, and the value of local search from Google, along came the smartphone revolution. In this Insurance Journal interview at the recent WIAA Insurance Industry Roundtable, Michael Jans, president of Bend, Ore.-based Agency Revolution, an agency consulting firm, discusses how marketing has changed and what [...]
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3 Key Challenges Facing Agents in 2012
In this podcast with Bob Rusbuldt, CEO of Independent Insurance Agents & Brokers of America, Bob articulates what he believes are the three biggest challenges facing independent agents and brokers in 2012. He also outlines several IIABA initiatives, such as Project CAP, that are being launched to help agents meet the three challenges of 1) [...]
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How Insurance Distribution Is Changing
Retail and wholesale brokers face the challenge —and opportunity— of redefining their relationships and value proposition in today’s changing insurance distribution world, according to Glenn Hargrove, president, MarketScout Wholesale, Dallas, Tex. In this interview from the recent Western Insurance Agents Association’s Insurance Industry Roundtable in California, Hargrove outlines the value proposition of agents and brokers [...]
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Agency Exchanges: Big Brother for Small Agent
Richard Kerr is bullish on exchanges for small agencies. That’s understandable given that he is founder and CEO of Dallas, Texas-based insurance exchange MarketScout. In this interview from the recent Western Insurance Agents Association’s Insurance Industry Roundtable, Kerr discusses how exchanges have evolved and why he thinks they are the wave of the future [...]
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As the Market Turns, What Is Broker’s Role?
The soft market is turning, perhaps not dramatically but it is turning, says Jerry Sullivan, chairman, The Sullivan Group, in Los Angeles. If carriers decide they must raise prices, will customers pay them? As the market turns, what role should brokers play? Sullivan gives his views in this interview with Insurance Journal from the [...]
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Recruiting and Maintaining Great Talent
Lorri Perrault, President of Stonehenge Associates talks with Insurance Journal’s Mitch Dunford about the current insurance industry job market, recruiting great employees and maintaining relationships with talented executives through a challenging economy.
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Loss Control with a Badge
Profitable insurers deliver more than investment income – they reduce loss. In this Video, James Schweitzer of the NICB, Keith Jentoft of Videofied along with Sheriff Paul Fitzgerald, President of the National Sheriff’s Association, talk about how technology has resurrected Alarm Response – delivering over 50% arrest rates. Law enforcement loss control is [...]
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Feeling Compelled To Use Social Networking?
In this podcast, Peter and Rick talk with Terry Golesworthy, president of Customer Respect Group. Terry believes that carriers (and agents) are feeling “compelled” to be using social networking but many times don’t know why. Are you feeling compelled? If so, listen as Terry provides some answers to the “why” question. For example, he outlines [...]
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An Interview with Pam Stiefel, IASIU’s Investigator of the Year
Pam Stiefel, special investigator with The Hartford, talks about how a single auto theft referral led to an investigation of an international, organized title washing ring operating through the Texas Department of Motor Vehicles and how she busted them with the help of federal investigators in an undercover sting operation.
Featured
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Norwood on Workers’ Comp
John, principal of Norwood & Associates, has been an lobbyist for insurance and financial services sectors across several decades. Norwood offered a focused looking at the all-important workers’ compensation issue, and he gave his thoughts on health insurance exchanges. In fact, Norwood forecast that 2012 will rank as an important one when it comes to [...]
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Lobbyist Norwood Analyzes Consumer Watchdog Legislation
John Norwood is one of California’s best known legislative advocates for the insurance and financial services sectors. Norwood spoke to the Insurance Journal about legislation and regulation, including a proposal by a consumer advocacy group that would establish prior approval for healthcare insurance and would make major changes to auto insurance and homeowners insurance in [...]
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At-Home Insurance Careers for Disabled Veterans
For insurance agents Gary Trippe and Jim Pender, the idea for DVIC, or Disabled Veterans Insurance Careers, which aims to guide disabled veterans into careers in insurance, evolved in part from their own personal experiences with disabled family members. In this interview with Insurance Journal’s Andy Simpson, the two share their dream of an organization [...]
Popular
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Entrepreneurial Technologists
This year the Entrepreneurial Insurance Alliance (EIA), sponsored by MarketScout, named Vertafore and Risk Metrics, as winners of it 2011 Entrepreneurial Award in technology. Vertafore’s WorkSmart and Risk Metrics’ Insurance 360 technology products received recognition from the EIA as being some of the industry’s most innovative concepts in technology. Each year, the EIA receives hundreds [...]
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How Insurance Distribution Is Changing
Retail and wholesale brokers face the challenge —and opportunity— of redefining their relationships and value proposition in today’s changing insurance distribution world, according to Glenn Hargrove, president, MarketScout Wholesale, Dallas, Tex. In this interview from the recent Western Insurance Agents Association’s Insurance Industry Roundtable in California, Hargrove outlines the value proposition of agents and brokers [...]
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Interesting Times in Medical Liability
The medical liability market continues to perform well even as the nation struggles to implement health care reform. Robert Allen, senior vice presidents at Torus Insurance, says many health care institutions are implementing new strategies to be successful in today’s health care reform world. In this interview with Insurance Journal’s Andrea Ortega-Wells from the annual [...]
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Pat Ryan Asks, ‘Are You Happy?’
Patrick Ryan is an innovator who sees opportunity. And it was opportunity that drove him to launch Ryan Specialty Group in early 2010. Success lies in hiring “good people,” Ryan says. In this interview from the annual National Association of Surplus Lines Offices (NAPSLO) annual convention in San Diego, Ryan says his newest venture gave [...]
Random
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California Wildfires: Insurance Industry Assesses Impact
Wildfires are still destroying property, homes and businesses in southern California.
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Behind the 2008 Super Regional Property/Casualty Insurance Companies™
Last year Insurance Journal and its official research partner, the actuarial services firm Demotech, collaborated to produce the industry’s first list of Super Regional Property/Casualty Insurance Companies™. The list generated a lot of interest and discussion. Now it’s time to update the Super Regionals list. So we’ve asked the listing’s architect, Joe Petrelli, president of [...]
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Zurich and Habitat for Humanity Build a House in a Week
Zurich North America’s Commercial Markets team helped Habitat for Humanity of Northern Fox Valley build a home in just one week for a family in need. Zurich’s Jim Christle shares highlights from the ‘Blitz Build’ with Insurance Journal TV.
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Optimizing Search Engine Marketing
Paradiso Insurance president Chris Paradiso says successful use of search engine marketing has given his agency a 30% conversation rate in sales this year. But the agency’s recent sales success doesn’t come at a cost. In this interview with Adam DeGraide, Paradiso explains how monitoring closing ratio and a commitment to finding the right employees [...]
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