iTunes
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Lobbyist Norwood Looks Ahead to 2012 in Legislature
John Norwood, principal of Norwood & Associates, has a career in political work dating back to the early 1980s, and he’s one of the state’s best known lobbyists in the insurance and financial services sectors. Norwood talked about workers’ compensation, and other legislation and regulation matters that the insurance industry will face in 2012, including [...]
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Growing an Independent Adjusting Firm
Gregory M. Church, chief executive officer and owner of Church & Co., LLC, talks with Claims Journal and describes how he expanded the independent adjusting firm from a single room in his house to a national operation; as well as the important roles marketing, customer service, and adaptability have in running a successful business.
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Take a Leap for Real Time
What will you be doing on Feb 29? In this podcast, independent agency champion Stu Durland, Vice President of Seely Durland Insurance and Co-Chair of the Real Time Campaign, discusses the many excellent benefits his firm has realized by implementing Real Time agent-carrier workflows. Real Time is more than a technology. Rather, he states, [...]
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Farmers’ Quinn Discusses the Role of Social Media in Disaster Communication
Paul Quinn, assistant vice president of Claims Communications for Farmers Insurance discusses the development of the company’s catastrophe response playbook, social media’s impact on claims communications during a catastrophe and the importance of education in disaster preparedness.
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Norwood on Workers’ Comp
John, principal of Norwood & Associates, has been an lobbyist for insurance and financial services sectors across several decades. Norwood offered a focused looking at the all-important workers’ compensation issue, and he gave his thoughts on health insurance exchanges. In fact, Norwood forecast that 2012 will rank as an important one when it comes to [...]
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Lobbyist Norwood Analyzes Consumer Watchdog Legislation
John Norwood is one of California’s best known legislative advocates for the insurance and financial services sectors. Norwood spoke to the Insurance Journal about legislation and regulation, including a proposal by a consumer advocacy group that would establish prior approval for healthcare insurance and would make major changes to auto insurance and homeowners insurance in [...]
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Predictive Analytics & Modeling for Casualty Claims
Bill Garvey of Eastern Shore Consulting and Stephen Applebaum, Senior Analyst, Property & Casualty Insurance Practice for Aite Group discuss predictive analytics for Casualty Claims. Applebaum sheds light on what’s really happening in the industry, the potential for this science on bodily injury claims, and where he thinks the industry will be in the [...]
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Being Young in the Insurance Industry
One of the things Peter and Rick like best about doing the “On Point” podcast series is the opportunity it gives them to speak with bright young men and women who are new to the industry and are excited about their future as independent agents. Typically, they are aggressive, smart, hard working and committed to [...]
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More of the Same in Agency E&O
Agencies must provide the right kinds of coverage for new and emerging risks. To do so, agents must stay on top of changes in coverage, new markets and much more. But despite all the new and sometimes exotic coverage options available today, the number one agency errors and omissions exposure has stayed the same for [...]
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How Calif. Agent Started His Agency
Yes, finding markets is a challenge. So is financing. And the soft market doesn’t help. But Phil Hakopian managed to overcome these and other obstacles to launch his Rancho Cucamonga, Calif. agency, Cornerstone Commercial Insurance Services. In this interview with Insurance Journal from the recent WIAA Insurance Industry Roundtable, Hakopian says if he can do [...]
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Smartphone Marketing for Agents
Just when agencies thought they had a handle on digital marketing, and the value of local search from Google, along came the smartphone revolution. In this Insurance Journal interview at the recent WIAA Insurance Industry Roundtable, Michael Jans, president of Bend, Ore.-based Agency Revolution, an agency consulting firm, discusses how marketing has changed and what [...]
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3 Key Challenges Facing Agents in 2012
In this podcast with Bob Rusbuldt, CEO of Independent Insurance Agents & Brokers of America, Bob articulates what he believes are the three biggest challenges facing independent agents and brokers in 2012. He also outlines several IIABA initiatives, such as Project CAP, that are being launched to help agents meet the three challenges of 1) [...]
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How Insurance Distribution Is Changing
Retail and wholesale brokers face the challenge —and opportunity— of redefining their relationships and value proposition in today’s changing insurance distribution world, according to Glenn Hargrove, president, MarketScout Wholesale, Dallas, Tex. In this interview from the recent Western Insurance Agents Association’s Insurance Industry Roundtable in California, Hargrove outlines the value proposition of agents and brokers [...]
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Agency Exchanges: Big Brother for Small Agent
Richard Kerr is bullish on exchanges for small agencies. That’s understandable given that he is founder and CEO of Dallas, Texas-based insurance exchange MarketScout. In this interview from the recent Western Insurance Agents Association’s Insurance Industry Roundtable, Kerr discusses how exchanges have evolved and why he thinks they are the wave of the future [...]
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As the Market Turns, What Is Broker’s Role?
The soft market is turning, perhaps not dramatically but it is turning, says Jerry Sullivan, chairman, The Sullivan Group, in Los Angeles. If carriers decide they must raise prices, will customers pay them? As the market turns, what role should brokers play? Sullivan gives his views in this interview with Insurance Journal from the [...]
Featured
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Lobbyist Norwood Looks Ahead to 2012 in Legislature
John Norwood, principal of Norwood & Associates, has a career in political work dating back to the early 1980s, and he’s one of the state’s best known lobbyists in the insurance and financial services sectors. Norwood talked about workers’ compensation, and other legislation and regulation matters that the insurance industry will face in 2012, including [...]
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Norwood on Workers’ Comp
John, principal of Norwood & Associates, has been an lobbyist for insurance and financial services sectors across several decades. Norwood offered a focused looking at the all-important workers’ compensation issue, and he gave his thoughts on health insurance exchanges. In fact, Norwood forecast that 2012 will rank as an important one when it comes to [...]
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Lobbyist Norwood Analyzes Consumer Watchdog Legislation
John Norwood is one of California’s best known legislative advocates for the insurance and financial services sectors. Norwood spoke to the Insurance Journal about legislation and regulation, including a proposal by a consumer advocacy group that would establish prior approval for healthcare insurance and would make major changes to auto insurance and homeowners insurance in [...]
Popular
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Entrepreneurial Technologists
This year the Entrepreneurial Insurance Alliance (EIA), sponsored by MarketScout, named Vertafore and Risk Metrics, as winners of it 2011 Entrepreneurial Award in technology. Vertafore’s WorkSmart and Risk Metrics’ Insurance 360 technology products received recognition from the EIA as being some of the industry’s most innovative concepts in technology. Each year, the EIA receives hundreds [...]
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How Insurance Distribution Is Changing
Retail and wholesale brokers face the challenge —and opportunity— of redefining their relationships and value proposition in today’s changing insurance distribution world, according to Glenn Hargrove, president, MarketScout Wholesale, Dallas, Tex. In this interview from the recent Western Insurance Agents Association’s Insurance Industry Roundtable in California, Hargrove outlines the value proposition of agents and brokers [...]
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Interesting Times in Medical Liability
The medical liability market continues to perform well even as the nation struggles to implement health care reform. Robert Allen, senior vice presidents at Torus Insurance, says many health care institutions are implementing new strategies to be successful in today’s health care reform world. In this interview with Insurance Journal’s Andrea Ortega-Wells from the annual [...]
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Pat Ryan Asks, ‘Are You Happy?’
Patrick Ryan is an innovator who sees opportunity. And it was opportunity that drove him to launch Ryan Specialty Group in early 2010. Success lies in hiring “good people,” Ryan says. In this interview from the annual National Association of Surplus Lines Offices (NAPSLO) annual convention in San Diego, Ryan says his newest venture gave [...]
Random
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Exclusive Video Interview with William R. Berkley, Take 2: Diversity and decentralization
William R. Berkley runs his giant insurance holding company of diverse specialty and regional insurers a lot like a family business where the parents trust their kids to behave. Diversity and decentralized management have worked well for W.R. Berkley Corp., the founder notes in this excerpt from an exclusive video interview with Insurance Journal.
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Putting Hurricanes In Perspective
Is the industry facing a hard market or business-as-usual? Are first reports of hurricane
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Arkansas – Julie Benafield Bowman: Just One Faulty Market
Arkansas Commissioner Julie Benafield Bowman says insurance markets, including property, medical
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Greenberg Interview, Take 2: Contingent Commissions
The controversy over contingent commissions paid to brokers has been handled all wrong and
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